Returns & Replacements

At GTA Gadgets, your satisfaction is our priority. If you’re not fully happy with your purchase, we make it easy to request a return or replacement.

1. Return Policy

  • Returns are accepted within 7 days of the delivery date.

  • Items must be unused, undamaged, and in their original packaging with all accessories and manuals included.

  • Proof of purchase (receipt or order confirmation) is required.

  • Certain items, such as clearance products or items marked “Final Sale,” are non-returnable.

2. Replacements

If your product is defective or damaged on arrival:

  • Notify us within 7 days of receiving your order.

  • We will arrange a replacement of the same item (subject to availability) at no extra cost.

  • If a replacement is not available, you may choose a refund or store credit.

3. Refunds

  • Once your return is received and inspected, we’ll notify you by email.

  • If approved, your refund will be processed within 5–7 business days to your original payment method.

  • Shipping charges are non-refundable, unless the return is due to our error or a defective product.

4. Return Shipping

  • Customers are responsible for the cost of return shipping.

  • In cases of defective or wrong items, GTA Gadgets covers the shipping cost.

5. How to Request a Return or Replacement

  1. Contact us by email at sales@gtagadgets.ca or call 905-863-3333.

  2. Provide your order number, product details, and reason for the return.

  3. We’ll share return instructions and shipping details.

  4. Ship the item back in its original packaging.

6. Contact Us

If you have any questions about our Returns & Replacements policy, please reach out:

GTA Gadgets
📍 Unit 2, 550 Queen Street West, Brampton, Ontario, L7A 2R9
📞 Phone: 905-863-3333
📧 Email: sales@gtagadgets.ca